{"id":586568,"date":"2017-06-17T12:46:01","date_gmt":"2017-06-17T16:46:01","guid":{"rendered":"https:\/\/joangarry.com\/?p=586568"},"modified":"2023-05-30T15:48:05","modified_gmt":"2023-05-30T19:48:05","slug":"ep38-marketing-sarah-durham","status":"publish","type":"podcast","link":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/","title":{"rendered":"Ep 38: What the Heck is Marketing Anyway? (with Sarah Durham)"},"content":{"rendered":"<p><\/p>\n<p>For lots of folks, the term &#8220;marketing&#8221; conjures up images of shady salesmen trying to convince their targets to buy things they don&#8217;t need.<\/p>\n<p>For others, marketing is &#8220;something we&#8217;ll do once we have enough money.&#8221;<\/p>\n<p>On today&#8217;s podcast, my guest Sarah Durham explains why this is entirely the wrong way to look at it. Sarah prefers the word &#8220;communications&#8221; over &#8220;marketing&#8221; (and she tells us why.) She explains how nonprofit communications isn&#8217;t about a cute logo or getting your name in the press. It&#8217;s about getting effective marketing from companies like <a href=\"https:\/\/third.co.uk\/\">Third Digital Media<\/a> who employ solid SEO professionals. You need experts, people who make it their specialty to know how to identify and reach your clients. It&#8217;s okay not to do it all in-house; most importantly, it is never too early to start effectively marketing your nonprofit.<\/p>\n<p>Communications, done right, is an indispensable tool for any nonprofit. It&#8217;s central to all aspects of an organization, from raising money to attracting the best people to enabling programs.<\/p>\n<p>Narrative. Money. People. Programs&#8230; well that&#8217;s 4 of my 5 pillars of a thriving nonprofit right there! (The other is strategy.)<\/p>\n<p>Sarah is a terrific communicator and that comes through loud and clear during my interview. She helps nonprofits be more effective through branding, positioning, and by treating communications as a &#8220;utility&#8221; \u2013 just like your electricity.<\/p>\n<p>She has a ton of experience to share that will really help you and your organization.<\/p>\n<h2>About\u00a0Sarah Durham<\/h2>\n<p>Sarah Durham is the founder and CEO of Big Duck, a communications firm that helps nonprofits increase their visibility, raise money, and achieve their missions.<\/p>\n<p>She is also the author of <em>Brandraising: How Nonprofits Raise Visibility and Money through Smart Communications. <\/em>She has been cited by NPR, The Chronicle of Philanthropy, Guidestar, and many more.<\/p>\n<p>Sarah is a sought-after speaker on a broad range of nonprofit communications topics and, in 2010, was named one of the most influential women in technology by Fast Company. Sarah is an adjunct professor at the Robert F. Wagner Graduate School at NYU and is the Vice Chair of the National Brain Tumor Society\u2019s board of directors. She is extremely experienced in all aspects of nonprofit work and an expert in communications.<\/p>\n<h2>In this episode:<\/h2>\n<ul>\n<li>The 3 essential ingredients to maximize communications as a strategic tool<\/li>\n<li>How communications can \u201clight up\u201d your organization<\/li>\n<li>Why (and how) you should connect your internal and external communications<\/li>\n<li>What do terms like brand, voice, authenticity, positioning, marketing, or communications really mean?<\/li>\n<li>The 3 reasons nonprofits need effective communications<\/li>\n<li>What communications looks like when it\u2019s working; and when it\u2019s not<\/li>\n<li>How to use personas to define your organization and your audience<\/li>\n<li>The big communications mistake most nonprofits make<\/li>\n<li>The 5 communications success factors<\/li>\n<\/ul>\n<p><!--more--><\/p>\n<h2>Episode Links:<\/h2>\n<ul>\n<li><a href=\"https:\/\/bigduck.com\/about\/sarah-durham\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sarah Durham&#8217;s Bio<\/a><\/li>\n<li><a href=\"http:\/\/www.bigducknyc.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Big Duck<\/a><\/li>\n<li><a href=\"https:\/\/bigduck.com\/insights\/5-factors-blog\/\" target=\"_blank\" rel=\"noopener noreferrer\">Free communications eBook from Big Duck<\/a><\/li>\n<li><a href=\"http:\/\/wagner.nyu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Robert F. Wagner School<\/a><\/li>\n<li><a href=\"http:\/\/braintumor.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">National Brain Tumor Society<\/a><\/li>\n<li><a href=\"http:\/\/www.abstractedge.com\" target=\"_blank\" rel=\"noopener noreferrer\">Abstract Edge<\/a><\/li>\n<li>Sarah&#8217;s Book:\u00a0<em><a href=\"https:\/\/www.amazon.com\/gp\/product\/B002YQV4PI\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B002YQV4PI&amp;linkCode=as2&amp;tag=joanmgarry-20&amp;linkId=ed86c37dadd8d3920c6b89eca96fa4e7\" target=\"_blank\" rel=\"noopener noreferrer\">Brandraising: How Nonprofits Raise Visibility and Money through Smart Communications<\/a><\/em><\/li>\n<li>Joan&#8217;s Book:\u00a0<em><a href=\"https:\/\/www.amazon.com\/gp\/product\/1119293065\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1119293065&amp;linkCode=as2&amp;tag=joanmgarry-20&amp;linkId=863a77aad4c0f68c64a1e54fdf0ae88d\" target=\"_blank\" rel=\"noopener noreferrer\">Joan<\/a><a href=\"https:\/\/www.amazon.com\/gp\/product\/1119293065\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1119293065&amp;linkCode=as2&amp;tag=joanmgarry-20&amp;linkId=863a77aad4c0f68c64a1e54fdf0ae88d\" target=\"_blank\" rel=\"noopener noreferrer\"> Garry&#8217;s Guide to Nonprofit Leadership: Because Nonprofits Are Messy<\/a><\/em><\/li>\n<li>Watch Joan on GIVE on NBC<\/li>\n<li>Music by <a href=\"http:\/\/www.jukeboxtheghost.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Jukebox the Ghost<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Marketing, done right, is central to all aspects of a nonprofit organization, from raising money to attracting the best people to enabling programs&#8230;<\/p>\n","protected":false},"author":4,"featured_media":586569,"template":"","format":"audio","categories":[52,24],"tags":[],"class_list":["post-586568","podcast","type-podcast","status-publish","format-audio","has-post-thumbnail","hentry","category-marketing-communications","category-podcast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ep 38: What the Heck is Marketing Anyway? [PODCAST]<\/title>\n<meta name=\"description\" content=\"Marketing, done right, is central to all aspects of a nonprofit organization, from raising money to attracting the best people to enabling programs...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ep 38: What the Heck is Marketing Anyway? (with Sarah Durham)\" \/>\n<meta property=\"og:description\" content=\"Marketing, done right, is central to all aspects of a nonprofit organization, from raising money to attracting the best people to enabling programs...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/\" \/>\n<meta property=\"og:site_name\" content=\"Joan Garry Consulting\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JoanGarryConsulting\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-30T19:48:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_TW_graphic.jpg\" \/>\n<meta name=\"twitter:site\" content=\"@joangarry\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/\",\"url\":\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/\",\"name\":\"Ep 38: What the Heck is Marketing Anyway? [PODCAST]\",\"isPartOf\":{\"@id\":\"https:\/\/joangarry.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg\",\"datePublished\":\"2017-06-17T16:46:01+00:00\",\"dateModified\":\"2023-05-30T19:48:05+00:00\",\"description\":\"Marketing, done right, is central to all aspects of a nonprofit organization, from raising money to attracting the best people to enabling programs...\",\"breadcrumb\":{\"@id\":\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#primaryimage\",\"url\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg\",\"contentUrl\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg\",\"width\":1200,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Blog\",\"item\":\"https:\/\/joangarry.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Podcast Post\",\"item\":\"https:\/\/joangarry.com\/podcast\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ep 38: What the Heck is Marketing Anyway? (with Sarah Durham)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joangarry.com\/#website\",\"url\":\"https:\/\/joangarry.com\/\",\"name\":\"Joan Garry Consulting\",\"description\":\"Helping the Helpers\",\"publisher\":{\"@id\":\"https:\/\/joangarry.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joangarry.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/joangarry.com\/#organization\",\"name\":\"Joan Garry Consulting\",\"url\":\"https:\/\/joangarry.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joangarry.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png\",\"contentUrl\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png\",\"width\":391,\"height\":71,\"caption\":\"Joan Garry Consulting\"},\"image\":{\"@id\":\"https:\/\/joangarry.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/JoanGarryConsulting\",\"https:\/\/x.com\/joangarry\",\"https:\/\/www.youtube.com\/channel\/UChWi62_DfQYSlsZjmUkFiaA\",\"https:\/\/www.instagram.com\/joangarryconsulting\/\",\"https:\/\/www.linkedin.com\/in\/joangarry\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Ep 38: What the Heck is Marketing Anyway? [PODCAST]","description":"Marketing, done right, is central to all aspects of a nonprofit organization, from raising money to attracting the best people to enabling programs...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/","og_locale":"en_US","og_type":"article","og_title":"Ep 38: What the Heck is Marketing Anyway? (with Sarah Durham)","og_description":"Marketing, done right, is central to all aspects of a nonprofit organization, from raising money to attracting the best people to enabling programs...","og_url":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/","og_site_name":"Joan Garry Consulting","article_publisher":"https:\/\/www.facebook.com\/JoanGarryConsulting","article_modified_time":"2023-05-30T19:48:05+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_image":"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_TW_graphic.jpg","twitter_site":"@joangarry","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/","url":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/","name":"Ep 38: What the Heck is Marketing Anyway? [PODCAST]","isPartOf":{"@id":"https:\/\/joangarry.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#primaryimage"},"image":{"@id":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#primaryimage"},"thumbnailUrl":"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg","datePublished":"2017-06-17T16:46:01+00:00","dateModified":"2023-05-30T19:48:05+00:00","description":"Marketing, done right, is central to all aspects of a nonprofit organization, from raising money to attracting the best people to enabling programs...","breadcrumb":{"@id":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#primaryimage","url":"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg","contentUrl":"https:\/\/joangarry.com\/wp-content\/uploads\/2017\/06\/6_13_17_Podcast_FB_graphic.jpg","width":1200,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/joangarry.com\/podcast\/ep38-marketing-sarah-durham\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https:\/\/joangarry.com\/"},{"@type":"ListItem","position":2,"name":"Podcast Post","item":"https:\/\/joangarry.com\/podcast\/"},{"@type":"ListItem","position":3,"name":"Ep 38: What the Heck is Marketing Anyway? (with Sarah Durham)"}]},{"@type":"WebSite","@id":"https:\/\/joangarry.com\/#website","url":"https:\/\/joangarry.com\/","name":"Joan Garry Consulting","description":"Helping the Helpers","publisher":{"@id":"https:\/\/joangarry.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joangarry.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/joangarry.com\/#organization","name":"Joan Garry Consulting","url":"https:\/\/joangarry.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joangarry.com\/#\/schema\/logo\/image\/","url":"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png","contentUrl":"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png","width":391,"height":71,"caption":"Joan Garry Consulting"},"image":{"@id":"https:\/\/joangarry.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/JoanGarryConsulting","https:\/\/x.com\/joangarry","https:\/\/www.youtube.com\/channel\/UChWi62_DfQYSlsZjmUkFiaA","https:\/\/www.instagram.com\/joangarryconsulting\/","https:\/\/www.linkedin.com\/in\/joangarry\/"]}]}},"_links":{"self":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/podcast\/586568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/types\/podcast"}],"author":[{"embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/users\/4"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/media\/586569"}],"wp:attachment":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/media?parent=586568"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/categories?post=586568"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/tags?post=586568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}