{"id":587478,"date":"2018-01-03T15:24:44","date_gmt":"2018-01-03T20:24:44","guid":{"rendered":"https:\/\/joangarry.com\/?p=587478"},"modified":"2024-07-26T10:53:26","modified_gmt":"2024-07-26T14:53:26","slug":"new-tax-law","status":"publish","type":"post","link":"https:\/\/joangarry.com\/new-tax-law\/","title":{"rendered":"How Nonprofits Should React to the New Tax Law"},"content":{"rendered":"<p><\/p>\n<p>Is the new tax law making you anxious? You\u2019re not alone.<\/p>\n<p>What will the impact be? This question is coming up everywhere we turn \u2013 emails from readers, conversations at nonprofit conference room tables, and certainly in our Nonprofit Leadership Lab. In the Lab, it\u2019s been such a big topic, we\u2019re working to bring in a tax expert to help us make sense of it all.<\/p>\n<p style=\"padding-left: 30px;\">(<em>Side note: if you\u2019re curious about the Lab, which is designed to support leaders at smaller nonprofits, there\u2019s a lot of information <a href=\"https:\/\/nonprofitleadershiplab.com\" target=\"_blank\" rel=\"noopener\">available here<\/a><\/em>.)<\/p>\n<p>Will our worst fears be realized and <a href=\"https:\/\/www.cbsnews.com\/news\/charitable-giving-to-take-a-hit-from-the-tax-law\/\" target=\"_blank\" rel=\"noopener\">way fewer people will donate<\/a>? Or simply donate less?<\/p>\n<p>Some have argued that wealthy people will have more disposable income and actually donate more, offsetting other potential losses. It\u2019s possible that some \u2013 even many \u2013 nonprofits will see an <em>increase<\/em> in revenues this year.<\/p>\n<p>For now, we can only speculate. Time will tell.<\/p>\n<p>But one thing I know to be true is this. It\u2019s time to take a renewed look at how we approach fundraising. Any strategy that relied on the tax deduction is going to be a whole lot less likely to work.<\/p>\n<p>So what should we do instead? Here\u2019s a hint\u2026 think about New Year\u2019s Eve.<!--more--><\/p>\n<h2>THE EXACT WRONG WAY TO FUNDRAISE<\/h2>\n<p>How was your New Year\u2019s Eve? Did you go to a party?<\/p>\n<p>I did. A friend invited me and, even though I barely knew anybody there, I decided to go.<\/p>\n<p>I spent the entire time begging the other guests \u2013 these total strangers \u2013 for donations. <em>What a great chance to get that last-minute tax deduction, <\/em>I told them. <em>It\u2019s a great cause, and we really need your help. We might not make our end-of-year fundraising goal if we don\u2019t raise at least $5,000 more.<\/em><\/p>\n<p>How did it go? Well, after about an hour, I had raised a little bit of money, but then a bunch of people complained, and I was asked to leave. On related article checkout this link on how you can get <a href=\"https:\/\/www.questira.com\/\">IRA services for the workforce<\/a>.<\/p>\n<p>OK, I\u2019m just kidding. I didn\u2019t do any of that. Can you even imagine?<\/p>\n<p>And yet that\u2019s essentially the way many nonprofits approach online fundraising.<\/p>\n<h2>TRANSACTIONS VS. RELATIONSHIPS<\/h2>\n<p>The old tax code gave an incentive for transactional relationships between nonprofits and donors. You didn\u2019t have to care all that much about an organization to decide to donate. You can do some good, feel good about yourself, and cut your taxes by quite a bit. Not bad.<\/p>\n<p>Now, with the new tax law, way fewer people will itemize, which means they will no longer have the same financial incentive to donate. Love it or hate it, it is what it is. We have to live with the consequences, good or bad.<\/p>\n<p>And one consequence (and in my view it\u2019s a good one) is that more than ever, you MUST focus on building relationships. You can\u2019t hit up total strangers to give you money. First, you have to <a href=\"https:\/\/joangarry.com\/donor-love\/\" target=\"_blank\" rel=\"noopener\">make your donors feel like a million bucks<\/a>.<\/p>\n<p>My expertise is in digital marketing,\u00a0so for the rest of this post I\u2019m going to focus on that. And more specifically, I\u2019m going to focus on social media.<\/p>\n<p>I believe that the new tax law has only made strategic social media marketing that much more critical. Social media works best when you\u2019re being social rather than transactional. People spend time on social media to be entertained, informed, and social\u2026not to be solicited.<\/p>\n<h2>SOCIAL MEDIA IS GOOD FOR WHAT?<\/h2>\n<p>For nonprofits, social media is best for:<\/p>\n<ul>\n<li>Introducing people to an issue or cause<\/li>\n<li>Spreading a quick (and often passing) thought or idea<\/li>\n<li>Reinforcing pre-existing beliefs<\/li>\n<li>Reminding people of the great work you\u2019re doing<\/li>\n<li>Nurturing and deepening relationships over time<\/li>\n<li>Connecting people who otherwise would never have met<\/li>\n<li>Investing people with a sense that they\u2019re part of something bigger than themselves<\/li>\n<\/ul>\n<p>What is social media NOT good for? Sorry to say, but it\u2019s not usually so great for donations, sales, or other kinds of transactions. (There are exceptions, like the Red Cross immediately after a natural disaster, or the <a href=\"http:\/\/abstractedge.com\/why-als-ice-bucket-challenge-works\/\" target=\"_blank\" rel=\"noopener\">\u201clightning-in-a-bottle\u201d ice bucket thing<\/a> from a few years back.)<\/p>\n<p>That\u2019s the thing about social media. It\u2019s SOCIAL. It\u2019s right there in the name.<\/p>\n<h2>FACEBOOK IS LIKE A NEW YEAR\u2019S PARTY<\/h2>\n<p>So how do you build a fundraising campaign via social media? First of all, stop thinking so much about how to ask people on Facebook for money. Just like me, you\u2019d never walk into a New Year\u2019s party, go up to a bunch of people you barely know, and ask them to donate to your org. Would you? Why do you think it\u2019s any different on Facebook?<\/p>\n<p>Facebook is a lot like that New Year\u2019s party \u2013 at least at first. Use it as an entree to a relationship. What you want to do at a networking party is start a bunch of interesting conversations that make people want to continue the conversation. And then, make sure to get their business cards or phone numbers so you can do just that.<\/p>\n<p>In the digital world, that usually means getting email addresses. But why would somebody want to give that up? Just like at the New Years party, you\u2019re only getting a phone number if you\u2019re interesting, insightful, charming, clever\u2026 if you share something in common. You have to <a href=\"https:\/\/joangarry.com\/nonprofit-list-building\/\" target=\"_blank\" rel=\"noopener\">give a reason to connect with you<\/a>.<\/p>\n<p>Create something that would be irresistible to your ideal audience and give it to them for free in exchange for an email address or for joining a Facebook group. Or if you\u2019re feeling ambitious, take a look at \u201c<a href=\"http:\/\/manychat.com\" target=\"_blank\" rel=\"noopener\">Messenger bots<\/a>,\u201d coming soon to \u201cJoanlandia\u201d (that\u2019s insider speak for the world of Joan Garry.)<\/p>\n<p>All of these give you permission to start an ongoing relationship.<\/p>\n<h2>WHAT IS IRRESISTIBLE?<\/h2>\n<p>It could be something useful they can download. Or just something fun. Whatever it is, it needs to be something they want enough to give you that email address. You need to be interesting.<\/p>\n<p>And you know what\u2019s really interesting? A great story, right?<\/p>\n<p>So tell a TON of stories \u2013 but NOT stories about how great you and your organization are. That&#8217;s BORING. Instead, use stories to help teach people about the issue you help solve, to demonstrate why it\u2019s important\u2026 why it matters, and that it IS possible to do something about it. Provoke outrage. Provide hope.<\/p>\n<p>Joan had Alex Blumberg (the CEO and co-founder of Gimlet Media) on her podcast not so long ago. He\u2019s a master storyteller. You\u2019ll get great storytelling ideas if you <a href=\"https:\/\/joangarry.com\/ep43-storytelling-this-american-life-blumberg\/\" target=\"_blank\" rel=\"noopener\">listen to that episode<\/a>.<\/p>\n<p>You want to tell stories that highlight the heroes in your world. Who are they? Could be clients. Volunteers. Staffers. It really depends on your organization.<\/p>\n<h2>WHO TELLS YOUR STORY?<\/h2>\n<p>Try this. Brainstorm at least 10 things you\u2019re really proud of from this past year. Things you achieved in 2017 that made a real difference. Reviewing that list, which stories will somebody else, who isn&#8217;t involved yet with your organization, find most interesting and engaging and exciting?<\/p>\n<p>You\u2019re looking for people who get it and are predisposed to like what you\u2019re all about. You won\u2019t attract everyone, but that\u2019s not important. You want to attract the right people.<\/p>\n<p>Then, consistently tell these stories on Facebook and in emails and everywhere else you have an audience.<\/p>\n<p>Once you have that, deepen the relationship. Again, think about real life. You left the Near Year\u2019s party and 10 people gave you business cards and want you to follow up. What reasons can you come up with to do that? Now translate that to the digital world. What&#8217;s the path look like?<\/p>\n<p>Make it really easy for people to start participating. How can you get them started online? And once you have people doing those things, create a way to track participation. Provide deeper opportunities to those that do participate to do more. And I don\u2019t mean simply to donate (though some may).<\/p>\n<p>More than any other topic, most people love to discuss themselves. So ask them what they care about. Get them talking. That will trigger engagement online, which is critical on social networks like Facebook, if you want anybody to see your posts. So how can you encourage your growing audience to participate, not just to consume your content?<\/p>\n<p>And in this process, you&#8217;ll start to learn a lot more about what triggers people to deeper participation. You may find yourself surprised. Just make sure to keep it simple. People have limited attention spans online.<\/p>\n<h2>YOUR NEXT STEPS<\/h2>\n<p>Bottom line \u2013 whether you focus on the digital world or not, the key to nonprofit success is in relationship building. While this has always been true, the new tax law makes it even more so.<\/p>\n<p>So try the New Year\u2019s party exercise. You have an opportunity to network and schmooze with (let\u2019s say) a hundred folks, in person, most of whom you\u2019ve never met before. You want to promote and market your nonprofit.<\/p>\n<p>How would you start? What would you say? What would you offer? How would you begin new relationships?<\/p>\n<p>And then, what would you do to keep them going after the ball\u2019s dropped and the champagne is gone?<\/p>\n<p>Have you seen any impact yet from the new tax bill? What changes are you making as a result?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is the new tax law making your anxious? You\u2019re not alone. Will our worst fears be realized and way fewer people will donate? Or simply donate less? Or will philanthropists now have more to give? Time will tell. But here&#8217;s some advice on how you can get proactive and put yourself in the best position to succeed&#8230;<\/p>\n","protected":false},"author":2,"featured_media":587479,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[15,17,16,18],"tags":[],"class_list":["post-587478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-board","category-fundraising","category-ceo","category-senior-staff"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Nonprofits Should React to the New Tax Law<\/title>\n<meta name=\"description\" content=\"Is the new tax law making your anxious? 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