{"id":588653,"date":"2019-02-09T10:30:14","date_gmt":"2019-02-09T15:30:14","guid":{"rendered":"https:\/\/joangarry.com\/?p=588653"},"modified":"2022-08-11T09:18:38","modified_gmt":"2022-08-11T13:18:38","slug":"ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups","status":"publish","type":"podcast","link":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/","title":{"rendered":"Ep 78: What Nonprofits Can Learn from Tech Start-ups (with Ann Mei)"},"content":{"rendered":"<p>Innovation is no longer just a Silicon Valley buzzword. Organizations of all kinds \u2014 business, political, educational, cultural, charitable \u2014 know the choice they face is to innovate or die out. But it is my hypothesis that this word causes nonprofit leaders to break out in cold sweats. Why?<\/p>\n<p>Innovation &#8211; trying something new? Piloting? Risk of failure? Innovation ignites the notion of \u201ctask as risk\u201d in the mindset of a nonprofit leader.<\/p>\n<p>Let\u2019s face it. Nonprofit leaders worry about risk. Risk can lead to failure. And nonprofit board members often see their role as managing risk.<\/p>\n<p>And yet\u2026\u2026<\/p>\n<p>The demand for social innovation is real. In a 2017 survey of 145 nonprofit leaders, the Bridgespan Group found 80% considered innovation to be an &#8220;urgent imperative&#8221;, but only 40% believed that their organizations are set up to do so.<\/p>\n<p>What happens when you try to apply the lessons of start-up tech innovation to the social sector? Today we ask someone who was faced with the cold hard reality of these challenges and discuss how she grappled with them. We\u2019ll hear some practical advice about introducing innovation into your work as a nonprofit leader.<\/p>\n<p>You\u2019ll also hear a phrase that is new to me and I\u2019m guessing may be to you. LEAN IMPACT. Now \u201clean\u201d is a word that the social sector knows way too much about but this phrase is actually a kind of a movement in the tech space that has some real lessons and positive implications in the social sector.<\/p>\n<h2>About Ann Mei<\/h2>\n<p>Ann Mei Chang is a leading advocate for social innovation who brings together unique insights from her extensive work across the tech industry, nonprofits, and the US government. As Chief Innovation Officer at USAID, Ann Mei served as the first Executive Director of the US Global Development Lab, engaging the best practices for innovation from Silicon Valley to accelerate the impact and scale of solutions to the world\u2019s most intractable challenges. She was previously the Chief Innovation Officer at Mercy Corps and served the US Department of State as Senior Advisor for Women and Technology in the Secretary&#8217;s Office of Global Women\u2019s Issues.<\/p>\n<p>Prior to her pivot to the public and social sector, Ann Mei was a seasoned technology executive, with more than 20 years\u2019 experience at such leading companies as Google, Apple, and Intuit, as well as at a range of startups. As Senior Engineering Director at Google, she led worldwide engineering for mobile applications and services, delivering 20x growth to $1 billion in annual revenues in just three years.<\/p>\n<p>Ann Mei currently serves on the boards of BRAC USA and IREX. She earned a Bachelor of Science degree in Computer Science from Stanford University, is a member of the Aspen Institute Henry Crown Fellows\u2019 class of 2011, and was recognized as one of the \u201cWomen In the World: 125 Women of Impact\u201d by Newsweek\/The Daily Beast in 2013. She is a keynote speaker who has been featured at TEDx MidAtlantic, SxSW, Social Good Summit, SOCAP, and Lean Startup Week, as well as numerous nonprofits, foundations, and government agencies.<\/p>\n<h2>In this episode<\/h2>\n<ul>\n<li>What are the \u2018lean impact\u2019 techniques you can apply today?<\/li>\n<li>How to apply the lessons of start up tech innovation to the social sector<\/li>\n<li>Why success may rest in starting small<\/li>\n<li>How the scarcity model can become self-fulfilling prophecy<\/li>\n<li>How to appropriately size up your risk and therefore mitigate losses<\/li>\n<li>Staying laser focused on your problem may involve changing what you thought was the solution<\/li>\n<li>How do you shift the mindset of your board?<\/li>\n<li>Are metrics always numbers? What matters more than vanity metrics?<\/li>\n<li>Should you be in love with your problem or with the solution?<\/li>\n<li>How evaluating solutions with an open mind to experiment, adopt best practices and partner with others may get you where you are going faster.<\/li>\n<\/ul>\n<p><!--more--><\/p>\n<p>Links<\/p>\n<ul>\n<li><a href=\"https:\/\/amzn.to\/2WEX0vA\">Lean Impact: How to Innovate for Radically Greater Social Good<\/a><\/li>\n<li><a href=\"https:\/\/nonprofitleadershiplab.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">The Nonprofit Leadership Lab<\/a><\/li>\n<li>Joan\u2019s Book:&nbsp;<a href=\"https:\/\/www.amazon.com\/gp\/product\/1119293065\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1119293065&amp;linkCode=as2&amp;tag=joanmgarry-20&amp;linkId=863a77aad4c0f68c64a1e54fdf0ae88d\" target=\"_blank\" rel=\"noopener noreferrer\">Joan Garry\u2019s Guide to Nonprofit Leadership: Because Nonprofits Are Messy<\/a><\/li>\n<li>Music by&nbsp;<a href=\"http:\/\/www.jukeboxtheghost.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Jukebox the Ghost<\/a><\/li>\n<li>Voiceover Work by <a href=\"http:\/\/www.cindycapsolutions.com\">Cindy Cap Solutions<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Organizations of all kinds know they must innovate or die out. But this word causes nonprofit leaders to break out in cold sweats. Why?<\/p>\n","protected":false},"author":4,"featured_media":588655,"template":"","format":"audio","categories":[56,24],"tags":[],"class_list":["post-588653","podcast","type-podcast","status-publish","format-audio","has-post-thumbnail","hentry","category-founders-and-innovation","category-podcast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ep 78: Lean Impact - What Nonprofits Can Learn from Tech Start-ups<\/title>\n<meta name=\"description\" content=\"Organizations of all kinds know they must innovate or die out. But this word causes nonprofit leaders to break out in cold sweats. Why?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ep 78: What Nonprofits Can Learn from Tech Start-ups (with Ann Mei)\" \/>\n<meta property=\"og:description\" content=\"Organizations of all kinds know they must innovate or die out. But this word causes nonprofit leaders to break out in cold sweats. Why?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/\" \/>\n<meta property=\"og:site_name\" content=\"Joan Garry Consulting\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JoanGarryConsulting\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-11T13:18:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_TW_graphic-8.jpg\" \/>\n<meta name=\"twitter:site\" content=\"@joangarry\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/\",\"url\":\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/\",\"name\":\"Ep 78: Lean Impact - What Nonprofits Can Learn from Tech Start-ups\",\"isPartOf\":{\"@id\":\"https:\/\/joangarry.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg\",\"datePublished\":\"2019-02-09T15:30:14+00:00\",\"dateModified\":\"2022-08-11T13:18:38+00:00\",\"description\":\"Organizations of all kinds know they must innovate or die out. But this word causes nonprofit leaders to break out in cold sweats. Why?\",\"breadcrumb\":{\"@id\":\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#primaryimage\",\"url\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg\",\"contentUrl\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg\",\"width\":1200,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Blog\",\"item\":\"https:\/\/joangarry.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Podcast Post\",\"item\":\"https:\/\/joangarry.com\/podcast\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ep 78: What Nonprofits Can Learn from Tech Start-ups (with Ann Mei)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joangarry.com\/#website\",\"url\":\"https:\/\/joangarry.com\/\",\"name\":\"Joan Garry Consulting\",\"description\":\"Helping the Helpers\",\"publisher\":{\"@id\":\"https:\/\/joangarry.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joangarry.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/joangarry.com\/#organization\",\"name\":\"Joan Garry Consulting\",\"url\":\"https:\/\/joangarry.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joangarry.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png\",\"contentUrl\":\"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png\",\"width\":391,\"height\":71,\"caption\":\"Joan Garry Consulting\"},\"image\":{\"@id\":\"https:\/\/joangarry.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/JoanGarryConsulting\",\"https:\/\/x.com\/joangarry\",\"https:\/\/www.youtube.com\/channel\/UChWi62_DfQYSlsZjmUkFiaA\",\"https:\/\/www.instagram.com\/joangarryconsulting\/\",\"https:\/\/www.linkedin.com\/in\/joangarry\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Ep 78: Lean Impact - What Nonprofits Can Learn from Tech Start-ups","description":"Organizations of all kinds know they must innovate or die out. But this word causes nonprofit leaders to break out in cold sweats. Why?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/","og_locale":"en_US","og_type":"article","og_title":"Ep 78: What Nonprofits Can Learn from Tech Start-ups (with Ann Mei)","og_description":"Organizations of all kinds know they must innovate or die out. But this word causes nonprofit leaders to break out in cold sweats. Why?","og_url":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/","og_site_name":"Joan Garry Consulting","article_publisher":"https:\/\/www.facebook.com\/JoanGarryConsulting","article_modified_time":"2022-08-11T13:18:38+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_image":"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_TW_graphic-8.jpg","twitter_site":"@joangarry","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/","url":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/","name":"Ep 78: Lean Impact - What Nonprofits Can Learn from Tech Start-ups","isPartOf":{"@id":"https:\/\/joangarry.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#primaryimage"},"image":{"@id":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#primaryimage"},"thumbnailUrl":"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg","datePublished":"2019-02-09T15:30:14+00:00","dateModified":"2022-08-11T13:18:38+00:00","description":"Organizations of all kinds know they must innovate or die out. But this word causes nonprofit leaders to break out in cold sweats. Why?","breadcrumb":{"@id":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#primaryimage","url":"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg","contentUrl":"https:\/\/joangarry.com\/wp-content\/uploads\/2019\/02\/Podcast_FB_graphic-8.jpg","width":1200,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/joangarry.com\/podcast\/ep-78-lean-impact-what-nonprofits-can-learn-from-tech-start-ups\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https:\/\/joangarry.com\/"},{"@type":"ListItem","position":2,"name":"Podcast Post","item":"https:\/\/joangarry.com\/podcast\/"},{"@type":"ListItem","position":3,"name":"Ep 78: What Nonprofits Can Learn from Tech Start-ups (with Ann Mei)"}]},{"@type":"WebSite","@id":"https:\/\/joangarry.com\/#website","url":"https:\/\/joangarry.com\/","name":"Joan Garry Consulting","description":"Helping the Helpers","publisher":{"@id":"https:\/\/joangarry.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joangarry.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/joangarry.com\/#organization","name":"Joan Garry Consulting","url":"https:\/\/joangarry.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joangarry.com\/#\/schema\/logo\/image\/","url":"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png","contentUrl":"https:\/\/joangarry.com\/wp-content\/uploads\/2022\/06\/cropped-jg-new-logo.png","width":391,"height":71,"caption":"Joan Garry Consulting"},"image":{"@id":"https:\/\/joangarry.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/JoanGarryConsulting","https:\/\/x.com\/joangarry","https:\/\/www.youtube.com\/channel\/UChWi62_DfQYSlsZjmUkFiaA","https:\/\/www.instagram.com\/joangarryconsulting\/","https:\/\/www.linkedin.com\/in\/joangarry\/"]}]}},"_links":{"self":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/podcast\/588653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/types\/podcast"}],"author":[{"embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/users\/4"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/media\/588655"}],"wp:attachment":[{"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/media?parent=588653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/categories?post=588653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joangarry.com\/wp-json\/wp\/v2\/tags?post=588653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}