{"id":595891,"date":"2024-05-28T17:08:15","date_gmt":"2024-05-28T21:08:15","guid":{"rendered":"https:\/\/joangarry.com\/?p=595891"},"modified":"2024-06-04T18:05:55","modified_gmt":"2024-06-04T22:05:55","slug":"dealing-with-a-difficult-board-member","status":"publish","type":"post","link":"https:\/\/joangarry.com\/dealing-with-a-difficult-board-member\/","title":{"rendered":"Transforming Your Board from Difficult to Dynamic: A Step-by-Step Guide"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><em>Before you dive into the blog post, just a quick mention that my team at the Nonprofit Leadership Lab is hosting a special workshop for Lab members on June 10th to help you identify, recruit, and convince the RIGHT people to join your board.  <\/em><a href=\"https:\/\/nonprofitleadershiplab.com\/join-the-lab-workshop\/\">You can register here<\/a>.<\/p>\n\n\n\n<p>*******<\/p>\n\n\n\n<p><em>\u201cI have a terrible board.\u201d<\/em><\/p>\n\n\n\n<p>This is one of the most common refrains I hear from nonprofit staff leaders\u2026 and even from board members! I have asked clients if they were to start from scratch, how many board members would they keep? The number is often low. Sometimes the number is zero.<\/p>\n\n\n\n<p>I listen empathetically (my job), but I don\u2019t let them off the hook. I ask a series of questions that help nonprofit leaders, board, and staff understand that they don\u2019t have terrible boards.<\/p>\n\n\n\n<p>It is possible that they have a few \u2018terrible\u2019 board <strong><em>members<\/em><\/strong>. But that is different. And not only is that common, it is something you should expect.<\/p>\n\n\n\n<p>Every board has 1 or more difficult board members.<\/p>\n\n\n\n<p>Oh, I just saw your head drop into your hands. Please stay with me.<\/p>\n\n\n\n<p>Let\u2019s define what this looks like, and then I have some very practical advice to uplevel your board\u2026<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-profile-of-the-difficult-board-member\"><strong><strong>THE PROFILE OF THE DIFFICULT BOARD MEMBER<\/strong><\/strong><\/h2>\n\n\n\n<p>Difficult board members are like anchors when it comes to your nonprofit. And not in a good way. They can hold your board and your organization down and slow down your journey toward your mission.<\/p>\n\n\n\n<p>There are a variety of kinds of difficult board members. And for some, \u201cdifficult\u201d may be an understatement.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The Toxic Board Members<\/strong><br>These folks can be \u2018negative Nancys\u2019 or worse. They can hold grudges when votes don\u2019t go their way. They challenge disrespectfully. They have opinions with no basis in fact. They are unprepared and complain that they don\u2019t have what they need to be good at their jobs. You get the idea.<\/li>\n\n\n\n<li><strong>Overstepping Board Members<\/strong><br>These board members often mean well and sometimes they don\u2019t. They cross the line and direct the activities of staff. A problem because of power dynamics. Very hard to say no to a board member. You can do a chiropractic adjustment with some board members and educate them; others not so much. The \u201cnot so much\u201d folks are kinda terrible.<\/li>\n\n\n\n<li><strong>MIA Board Members<\/strong><br>Requires little explanation. If you have any trouble remembering what these board members look like, that\u2019s a clear sign you have a board member who is just plain absent.<\/li>\n\n\n\n<li><strong>The Board Member Who Crosses a Serious Line<\/strong><br>I note them here only because you must initiate action to remove the \u2018terribles\u2019 who cross serious lines. Inappropriate use of funds, use of board service for personal financial benefit, and inappropriate actions with other board or staff that could seriously jeopardize the public relations of the organization. These folks have to go and the board chair and ED have to have that difficult conversation for the greater good of the organization. That said, for our purposes today, we\u2019ll leave these folks and the strategy for proactively moving them out for another blog post.<\/li>\n<\/ul>\n\n\n\n<p>For today\u2019s purposes, we are going to place all these folks, \u201cToxic,\u201d \u201cOverstepping,\u201d and \u201cMIA\u201d in one bucket. Let\u2019s just use a technical term.<\/p>\n\n\n\n<p><strong><em>Dead weight.<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-did-i-hear-you-say-all-boards-have-dead-weight\"><strong>DID I HEAR YOU SAY ALL BOARDS HAVE DEAD WEIGHT?<\/strong><\/h2>\n\n\n\n<p>Yup. Every single board has someone who takes up space, has a bad attitude, or causes some kind of tsuris (trouble in Yiddish). Let\u2019s talk about how much dead weight a typical board has.<\/p>\n\n\n\n<p>Are you sitting down?<\/p>\n\n\n\n<p>A pretty good board, a decent board, a better than average board, a Grade \u201cB\u201d board has ONE-THIRD dead weight. So a board of 18 could have as many as 6 dead weight board members.<\/p>\n\n\n\n<p>But you don\u2019t want a decent board. Your work demands a great board, a Grade A board.<\/p>\n\n\n\n<p><em>Are you suggesting that I be complacent about my dead weight?<\/em><\/p>\n\n\n\n<p>No. No. NO!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-focus-on-the-right-people\"><strong>FOCUS ON THE RIGHT PEOPLE<\/strong><\/h2>\n\n\n\n<p>Here\u2019s the big lesson for today. Dead weight board members frustrate the heck out of you. They drain emotional energy from you that you really really need for the work. I want you to spend as little time as possible on the dead weight board members. That will be time (and energy) you can\u2019t get back. Pick your battles, and try to make slight changes at the margins, but otherwise, let them be dead weight.<\/p>\n\n\n\n<p>All your energy should be directed on leveling up your Grade A board members and <strong><em>most importantly <\/em><\/strong>investing in the folks in the middle.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assess-your-board-members-as-individuals\"><strong>ASSESS YOUR BOARD MEMBERS AS INDIVIDUALS<\/strong><\/h2>\n\n\n\n<p>Back to what I said at the top. You do not have a terrible board. You have a group of individuals of varying skills, passion for the mission, motivation, and lived experience. You need to look at them as individuals.<\/p>\n\n\n\n<p>Go through your list of board members. A spreadsheet or an old-fashioned piece of paper. Next to each board member\u2019s name, follow these steps.<\/p>\n\n\n\n<p>Step 1: Mark them an A, B, or C.<\/p>\n\n\n\n<p>A = rockstar who initiates<br>B = willing to do something if asked<br>C = dead weight<\/p>\n\n\n\n<p>Step 2: Separate your Bs<\/p>\n\n\n\n<p>B+ = you can imagine them being an A if only\u2026<br>B- = they are just north of a C<\/p>\n\n\n\n<p>I promise you that when you finish this exercise, you will see that you don\u2019t have a terrible board, and referring to it that way is a problem. Because you won\u2019t invest in your board and you won\u2019t invest in the right board members (and you\u2019ll spend too much emotional energy on the Cs).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-now-here-s-the-advice-that-will-pay-off-i-promise\"><strong>NOW HERE\u2019S THE ADVICE THAT WILL PAY OFF \u2014 I PROMISE<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><u>Be in regular contact with your As.<\/u> Your As will always think they should be doing even more and so they need to feel really valued by the chair and ED. Do NOT under any circumstances take them for granted. You are probably already in touch with them because of the work they are doing but this is different. This is good old-fashioned appreciation.<\/li>\n\n\n\n<li><u>Focus on the B+ group.<\/u> Come up with a finite project they will succeed at. As part of a committee or a special assignment. Something that is important to the organization. Ask them to present at a board meeting about that project to \u2018strut their stuff.\u2019 It could be two B+ board members working on this. They present, the project is complete, and that B+ feels the \u2018feels\u2019 that come with making a real contribution.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-now-what\"><strong>NOW WHAT?<\/strong><\/h2>\n\n\n\n<p>The outcome of this effort will be clear and obvious:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>With appreciation, your As stay steady. Right where you want &#8217;em. Rockstars.<\/li>\n\n\n\n<li>You have executed a strategy with your B+ board members that will convert some of them to A board members. That is the biggest and most important shift. Converting B+ to A board members.<\/li>\n\n\n\n<li>B- board members have a choice. They have just seen their B+ colleagues get all the spotlight and can see the value they can bring to the organization. You might just move them into the B+ category and you can then start the B+ strategy with them. The other option for the B- board member is to slide down into the C category. Maybe you gave that B- board member too high a grade.<\/li>\n\n\n\n<li>With more high-performing board members getting appreciation and feeling valued, you know what dead weight board members start to feel like? <strong><em>Dead weight.<\/em><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This is the way to move dead weight, \u201cterrible\u201d board members out. This strategy makes them FEEL like dead weight and they begin to self-select off. They get busier, more MIA, another board comes along.<\/p>\n\n\n\n<p>Bottom line is you can\u2019t tell someone they are dead weight. They have to feel like dead weight, get uncomfortable about it, and when they feel uncomfortable, they will find their way to comfort by stepping aside.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-it-works\"><strong>IT WORKS<\/strong><\/h2>\n\n\n\n<p>Remember. You do not have a terrible board. Please stop saying that to yourself, your staff, your spouse, your pet, or your imaginary friend. You have dead weight board members who need to feel like dead weight. You need to focus on the board members who have potential and have not yet ignited. You need to ignite them and work to convert them to high performers. Watch your dead weight board members self-select off. And vo\u00edla, you have raised the bar for successful board service.<\/p>\n\n\n\n<p>That\u2019s how it works. And it does. And you will spend more emotional energy with your B board members and your clients or your cause or your art, and you will find yourself with more gas in your tank for the work that matters. The work the world is counting on you to do.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-medium-font-size\"><em>Our upcoming workshop, \u201c<strong>How to Identify, Recruit, and Convince the RIGHT People to Join Your Board<\/strong>\u201d, begins on June 10, 2024. If you\u2019d like practical advice and actionable steps for getting rockstar board members <em>onto<\/em> your team and leading the not-so-rockstar members <em>off<\/em> of your team, then <a href=\"https:\/\/nonprofitleadershiplab.com\/join-the-lab-workshop\/\">register here<\/a><a href=\"https:\/\/app.monstercampaigns.com\/c\/juulvk6x0c1ngfiywixh\/\"><strong>!<\/strong><\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dealing with difficult board members? Before you throw in the towel, take a deep breath and read on. In this post, I reveal how to deal with dead weight on your board so you can focus your energy on loving up your Grade A leaders!<\/p>\n","protected":false},"author":4,"featured_media":595892,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[41,15,16],"tags":[],"class_list":["post-595891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-board-building","category-board","category-ceo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Transforming Your Board from Difficult to Dynamic: A Step-by-Step Guide<\/title>\n<meta name=\"description\" content=\"Dealing with difficult board members? 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